The housekeeper was amazing, but the room was too hot at night.

Responsive and helpful staff made our stay more enjoyable.

The room was quite small, making it difficult to move around comfortably.

Charming Stay with Friendly Staff!

I had a delightful six-night solo trip! The breakfast really stood out, offering gluten-free options, and the friendly staff, especially Ruth, made every morning bright. Make sure to request the quieter rooms, as some are by busy streets. Overall, a great experience!

Prime location, unique historical context, customizable travel advice

Room sizes are misleading, and the temperature control seriously lacks precision!!! The unavailability of in-room coffee options was quite disappointing, too!!! Oh, and the elevator? Way too small and incredibly slow during busy hours!!!

The location of this hotel is fabulous, just minutes from Puerta del Sol, making it easy to explore the city. The staff was incredibly friendly, and the room was clean and spacious. However, noise from the street was noticeable at night, which affected the overall experience.

Great stay in a perfect location!

Spent 2 nights and loved the spot! Just a short walk to Sol subway, super convenient. The staff was super friendly and the room was clean and stylish. Breakfast was a good deal with lots of options. Only thing is, watched out for the mini bar prices—they're a bit steep. Overall, really enjoyed our stay!

Recommended for decent comfort seekers

The bed was incredibly comfortable and the breakfast had fresh eggs and fruit every morning. I had a nice chat with the staff who helped with directions and even suggested local places I hadn't thought of.

It wasn't exactly cheap but still acceptable.

Perfect fit for a flying visit in Madrid with decent value for money. Loved having the pocket WiFi device—it really helped us explore the city. Bring earplugs if you're sensitive to street noise.

Location is perfect for exploring. The lift is tiny and slow. Free bikes available for guests. Overall, a very comfortable stay.

I stayed for 1 night in a Double or Twin Room. The location is fantastic, just a short walk from major attractions. The staff were incredibly friendly and helpful throughout my visit. Breakfast included fresh fruits and local products. The room was clean and cozy! 😊

Exceptional location in the heart of the city, just minutes from major attractions. Breakfast was a standout with a great variety of delicious options. Staff were incredibly helpful and friendly, making the experience even better. One downside was the heating in the room, which got a bit warm at night, requiring us to keep the balcony door slightly open.

Great location and helpful staff, but rooms are small and a bit cramped.

I enjoyed the perfect location of the hotel, just steps from major attractions and the metro. The room was clean and well-equipped with modern facilities. Appreciated the friendly and helpful staff who gave great recommendations for dining and sightseeing. The breakfast had a wide variety of tasty options, which made every morning enjoyable. However, the heating system was lacking. it struggled to keep the room warm during the cold nights. The noise from the street was pretty loud, especially during late-night hours. It disturbed my sleep at times. A coffee machine in the common areas would have been a nice touch, especially after long days of exploring.